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Confused by all the choices you face on holiday? Sit back and relax whilst Vana Belle, a Luxury Collection Resort, Koh Samui does the hard work for you.

Confused by all the choices you face on holiday? Sit back and relax whilst Vana Belle, a Luxury Collection Resort, Koh Samui does the hard work for you.Going after the brightest, best experiences while on holiday? Excited by all the prospects? Great! But digging into maps, reading the dense, miniscule print in guide books and then balancing it out with internet reviews can become overwhelming. A lot of us end up sitting in the hotel just plain confused and not knowing what to do. And we’re on holiday! Time is short. We have to decide what to do, where to go – and a hundred other things.

          

Stay at Vana Belle, a Luxury Collection Resort, Koh Samui and you won’t even be thinking like this. You’ll be relaxed, enjoying your holiday and all your choices will be (and this will feel like magic), exactly the right ones. The resort itself is a picturesque and serene hideaway located on one of the island’s best beaches, Chaweng Noi. But there’s more to this resort than its setting. Vana Belle contains many further charms, and one of these is the fact that staying here allows you access to its unique signature concierge service.

          

Concierge is a French word, and in times past used to be applied to humble porters and caretakers. However, in more recent years, it’s come to include a vast range of services designed to offer guests endless possibilities when they stay in luxury resorts. If you’re cynical, you might think a concierge is just a glorified way to describe what many resorts do anyway (offer sightseeing recommendations). You know the scenario: a helpful front desk person points out worthy places on a map and so on.

          

However, Vana Belle’s signature concierge service goes way beyond such basic expectations. Their dedicated team of ‘Destination Experts’ hold the keys to extraordinary, personalized adventures, and can literally introduce you to brand new experiences you would never encounter on your own. They know things about the island that even many locals won’t be too familiar with, and can arrange everything for you. You might, for example, find yourself exploring the island’s lush, green interior (few ever see it) – or visiting mysterious islets that are to be found just off the coast. Imagine the photographs, alone.Confused by all the choices you face on holiday? Sit back and relax whilst Vana Belle, a Luxury Collection Resort, Koh Samui does the hard work for you. But even more important are the memories that you’ll take home with you to treasure always.

          

If you know where to look, you’ll find many unusual gems on Samui. They may be a little hidden, but not secret; yet you won’t get the best experience without some insider help. Take the pagoda at Laem Sor for example. It’s on the map, but Vana Belle’s concierge will provide additional information to help you discover a small shrine to the monk that built the pagoda. He is commemorated as a wax figure seated in a boat, as this was the only way to access the beach in those days. Part of the treasure of Laem Sor is the white chedi that’s located on a nearby hilltop, overlooking the jungle and small islands just off the coast. It’s also easy to miss – even if you know it’s there, which most island residents don’t – but with the help of their concierge,Confused by all the choices you face on holiday? Sit back and relax whilst Vana Belle, a Luxury Collection Resort, Koh Samui does the hard work for you. you’ll be given all the details you’ll need to find it.

          

Vana Belle is part of The Luxury Collection, a very select group of hotels and resorts that offer their guests highly personalized concierge services. The team at Vana Belle is a small, efficient and passionate group of individuals, who have amassed a wealth of information about Samui. However, they’re not just a human form of Google; or a list of facts and tips. They’re very personable and take delight in helping you to have the best experiences. Once they’ve listened to your requests and discussed them with you, they’ll go ahead as appropriate and fulfil your dreams. They’ll definitely go the extra mile, and their only limitation is that they won’t engage in anything immoral on your behalf, or anything that’s clearly impossible!

          

You might be tempted to think of them as guides but there’s nothing ad hoc about them; they’ve been trained by a highly professional organization, Les Clefs d’Or. It’s become a world-famous authority over the years. It’s basically an association of hoteliers that want to do their utmost for their guests. The organization translates from the French simply as ‘the keys of gold’.

          

If you’re staying at Vana Belle, you’ll notice the Chief Concierge, Khun Prasert Rungjaeng, wears a collar with a special symbol that features two crossed golden keys. To attain those keys requires years of dedication and training. Vana Belle is an active member of the Thailand chapter of Les Clefs d’Or, and Khun Prasert is in charge of helping those in his team to first acquire a local pin and then to go to the next level and be awarded the coveted Keys of Gold (two of his team members already have the local ‘pin’ with more planned for the future). It’s an arduous goal, and to fulfil it requires not just knowledge and dedication, but real passion and enthusiasm.Confused by all the choices you face on holiday? Sit back and relax whilst Vana Belle, a Luxury Collection Resort, Koh Samui does the hard work for you.

          

At Vana Belle, your concierge will certainly add to the quality of your holiday, but no matter if you’d just like to stay close to the beach or your private pool, he or she will also introduce you to some quite amazing elements of local culture. For example, they arrange ‘Destination Discoveries’ events each week, where they’ll introduce you to local customs, arts and cuisine. More than worth a peek, these highly enjoyable activities include gems such as batik painting, garland making using jasmine flowers, and playing some of Thailand’s best-loved games. Individual activities are also scheduled for every day of the week, including fruit carving, ancient Thai massage techniques and offering food to local Buddhist monks.

          

The concierge team at Vana Belle consider it their job to ensure you have the most memorable stay possible. They offer a service that comes from the heart, and care deeply about the quality of recommendations they offer to guests. The end result is that guests who experience service at this level feel significantly more satisfied by their time on Koh Samui than would usually be the case. All thanks to the team at Vana Belle who bear the crossed Keys of Gold.

          

 Dimitri Waring


 


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